Refund Policy

Thank you for choosing BuildCADPro for your digital product needs. We value your trust and strive to ensure your satisfaction. Due to the nature of digital products and their delivery, we have outlined the following refund policy.

No Returns/Refunds on Digital Products

Non-Returnable and Non-Refundable

All digital products offered by BuildCADPro are non-returnable and non-refundable once order details and activation instructions have been delivered via email. To assist you in making an informed purchase, we provide detailed product descriptions on each product page.

Final Sale

A sale is considered final once the order details and activation instructions have been issued. This policy is essential due to the irreversible nature of digital product distribution.

Exceptions to Our Refund Policy

While our policy is strict, we offer exceptions in the following situations:

Faulty or Incorrect Product Details

If the order details you receive do not match the product you purchased, BuildCADPro will either correct the issue at no cost or issue a refund. To qualify, you must report the issue within 48 hours of purchase by contacting our support team.

Technical Problems

If technical issues prevent the proper operation of the software and our team is unable to resolve them, you may be eligible for a refund. Each case will be individually assessed by our technical support team to determine eligibility.

Contacting Support

If you have questions about our refund policy or need assistance with your product, our support team is here to help.
Email: support@buildcadpro.com