Return Policy

At BuildCADPro, we are committed to delivering high-quality digital products and services. Due to the nature of digital goods, our return policy is outlined below.

Digital Product Return and Refund Policy

Non-Returnable and Non-Refundable

All digital products sold by BuildCADPro are non-returnable and non-refundable once the order details and activation instructions have been delivered. We provide clear activation instructions to help customers make informed purchasing decisions.

Software Activation

Upon purchase, customers will receive order details and activation instructions via email. Once these details are delivered, the transaction is considered final.

Pre-Purchase Inquiries

We strongly encourage customers to review all product information and system requirements before purchasing. If you have any questions, please reach out to our support team at support@buildcadpro.com — we’re happy to assist you in selecting the right product.

Exceptions to the Return Policy

While our return policy is strict, we do offer exceptions in the following situations:

Faulty or Incorrect Product Details

If the order details you receive do not match the product you purchased, we will either correct the issue at no cost or issue a refund. To qualify, you must contact our support team within 30 days of purchase.

Technical Issues

If technical issues prevent the software from functioning as intended and we are unable to resolve them, you may be eligible for a refund. These cases will be reviewed individually by our technical support team.

Contact Us

If you have questions about our return policy or need assistance with your product, please reach out to our support team.
Email: support@buildcadpro.com